Refund Policy

All new paid subscriptions include a 5-day free trial. If you decide GOLD CAMEL is not right for you within those 5 days, contact us at [email protected] for a full refund — no questions asked.

After the trial period, monthly subscriptions are non-refundable. You may cancel at any time; your plan will remain active until the end of the current billing month. You will not be charged again after cancellation.

Annual subscriptions may be refunded on a pro-rated basis within the first 30 days of the current annual term. After 30 days, annual subscriptions are non-refundable. You may cancel at any time to prevent auto-renewal.

Individual listing boost purchases are non-refundable once a boost has been activated and your listing has received promotional exposure. If a boost fails to activate due to a technical error, we will issue a full refund or credit.

Refunds may be issued outside of this policy at our discretion in exceptional circumstances (e.g., billing errors, technical failures on our side). To request a refund, contact [email protected] with your order details.

Approved refunds are processed within 5–10 business days and credited to the original payment method. Processing times may vary by bank or card issuer.