Legal

Privacy Policy

Effective date: 1 January 2025

GOLD CAMEL respects your privacy. This policy explains what data we collect, how we use it, and your rights.

1. Data We Collect

We collect the following categories of data:

  • Account data: username, email address, hashed password, Steam ID;
  • Profile data: avatar, bio, country, trade preferences;
  • Listing data: items listed, wishlist, trade history;
  • Usage data: pages visited, searches performed, features used;
  • Communication data: messages sent on the platform;
  • Payment data: processed by our payment provider (Stripe); we store only subscription status and plan details.

2. How We Use Your Data

We use your data to:

  • Provide and improve the platform;
  • Match you with compatible trade partners;
  • Send transactional emails (match notifications, account alerts);
  • Detect and prevent fraud and abuse;
  • Comply with legal obligations.

We do not sell your personal data. We do not use it for advertising or share it with third parties for their marketing purposes.

3. Data Retention

We retain your account data for as long as your account is active. If you close your account, we delete personal data within 30 days, except where required by law (e.g., billing records, which may be kept for up to 7 years).

4. Third-Party Services

We use the following third-party services:

  • Stripe — payment processing;
  • Steam OpenID — account linking and identity verification;
  • Cloudflare — CDN, DDoS protection;
  • Vercel / AWS — hosting and infrastructure.

Each provider has its own privacy policy and we contractually require them to protect your data in accordance with applicable law.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you;
  • Request correction of inaccurate data;
  • Request deletion of your data (right to be forgotten);
  • Object to or restrict processing;
  • Data portability.

To exercise these rights, contact us at [email protected].

6. Security

We use industry-standard measures including encryption at rest, TLS in transit, bcrypt password hashing, and regular security audits. Despite these measures, no system is 100% secure. Please use a strong, unique password and enable Steam Guard on your Steam account.

7. Cookies

We use essential cookies for authentication and optional analytics cookies. See our Cookie Policy for details.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you by email and/or an in-app notice at least 7 days before material changes take effect.

Questions? Contact us at [email protected]

Privacy Policy — GOLD CAMEL | GOLD CAMEL